Careers

Thank you for your interest in a career at Gain Federal Credit Union.

When you join our team, you have the opportunity to enjoy a career where your daily contributions have a significant impact on the lives of our members. 

Current Openings

Consumer Lending Funder

Location: Burbank

Full Time

 

Some of the responsibilities for this position are:

  • Fund and finalize all Real Estate Home Equity and Consumer Lending loans including stacking and scanning of all loan documents.
  • Prepare all loan documentation and records in accordance with Credit Union policies and procedures.
  • Provide clerical loan closing support to the Lending Departments.
  • Perform advanced and complicated clerical duties requiring considerable judgment, independent analysis and detailed knowledge of departmental procedures.
  • Maintain files as assigned
  • Fund all Home Equity LOC & Express Home Equity Loans for Home Equity team
  • Scan and upload ALL funded, signed loans by end of business day.
  • Consumer Lending Funder is required to check voicemails/emails hourly and return all calls and emails by the end of the business day.
  • Monday –Thursday Schedule 8:30am to 5:00pm (30 min lunch), Friday schedule 9:00am-6:00pm (1hr lunch)
  • Perform clerical duties as assigned.
  • First in line to assist operations with notary requests
  • Fold and mail payment coupons
  • Print and mail mobile balance transfer checks daily
  • Balance Teller Checks at end of each business day and forward to Finance box.
  • Participate in training activities.
  • Provide back up support to Lending Specialists by answering member calls as needed for scheduling purposes.
  • Keep management informed of work status and problems or potential problems.
  • Make or assist with implementation of policy, procedure, product/program improvements.
  • Be familiar with Consumer Lending and credit union products.
  • Other duties as assigned by Manager.

 

Education and/or Experience:

  • High school graduate or equivalent certificate required
  • 2 years of experience with financial institution preferred
  • Experience in loan processing preferred
  • Notary Public preferred

 

 

Member Services Specialist

Location: Burbank

Full Time

 

Some of the responsibilities for this position are:

 

  • Greet members and guests in a courteous and professional manner.
  • Process applications for new members and new accounts.
  • Assist members in all facets of IRA accounts, answer questions, process contributions and distributions.
  • Actively market and cross-sell current and new products and services of the credit union and attempt to educate members on the benefits and features of new, as well as existing services.
  • Assist members with all facets of alternative depositing capabilities (i.e. payroll deduction, ACH direct deposit, wire transfers, automated teller machines, and mobile functions).
  • Assist members with investigation and reconcilement of account problems.
  • Receive and process member requests for ATM and Visa disputes, PIN encryption, lost or stolen cards.
  • Provide operational support to lobby.
  • Maintain and balance a cash drawer to be available when assistance is necessary.
  • Prepare and process back office functions as needed (i.e. filing, payroll deduction, certificate maintenance, new/closed account reporting, etc.)
  • Assist in training new Member Services Specialists as necessary.
  • Make recommendations to supervisor on policy and procedure changes.
  • Duties may vary or be reassigned from time to time by the Branch Manager.
  • Receive and process member requests for ACH, card and check fraud disputes.
  • Receive and process share insurance death claims.
  • Assist members with setting up and servicing Trust Accounts and Power of Attorneys.
  • Notarize forms for members and non-members.

 

Education and/or Experience:

  • Associates Degree in Business Administration or equivalent preferred but not required.
  • Two years financial institution experience, preferably in IRA’s, new accounts, loan processing and sales.
  • Or equivalent combination of education and experience

 

 

 

Teller

Locations: Burbank 1, Pacoima 1

Full Time

 

Some of the responsibilities for this position are:

  • Processing member account transactions, such as withdrawals, deposits, loan payments, account transfers, cashier check purchases and MasterCard cash advances
  • Maintain adequate cash supply within limits; balance cash drawer daily.
  • Cross-sell products and services; identify and recommend appropriate services that best meet members’ needs and result in quality sales.
  • Answer member inquiries while complying with disclosure requirements, regulations, and privacy policies.

 

Requirements:

  • Minimum of one year teller experience in Financial Institution or equivalent cash handling and customer service experience
  • Minimum one year of customer service and sales experience

 

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

 

Benefits




Medical, Dental and Vision Plans

  • HMO/PPO Medical plan options
  • MetLife Dental PPO
  • VSP Vision

Life Insurance and
Long-Term Disability Insurance
Provided at no cost to all eligible employees.
Low-Cost Supplemental Life Insurance

Retirement
 - We believe in helping employees invest in their retirement and we offer a 401 (k) plan with auto enrollment of employee deferred funs following the first full month of employment with matching employer contributions following a year of service as well as a discretionary profit sharing plan.

Paid Time Off
 - Plus 10 paid company holidays to eligible employees

Educational Reimbursement

Bonus for reaching milestone Anniversary Dates

Our Hiring Process:

  • If you are interested in applying for any of the opportunities posted, send your cover letter & resume via:
    • Email - HR@GainFCU.com
    • Mail - GFCU Attn: Human Resources, 1800 W. Magnolia Blvd., Burbank CA 91506
  • If your experience matches the requirements of the position, we may contact you for an initial conversation and /or interview.
  • If selected for an in-person meeting, you will be asked to complete our employment application and possibly, job-appropriate testing at our corporate office in Burbank.
  • If selected for the position, you must complete a thorough pre-employment background check.
    • NMLS Verification for all Mortgage/Consumer Loan Originators
  • If selected for the position, an offer of employment will be extended contingent upon successful completion of a background check.

PLEASE NOTE: Due to the high volume of applications we receive on a daily basis, we are unable to provide individual status updates by phone or email.

Nothing in our job advertisements restricts the right of Gain Federal Credit Union to assign or reassign duties and responsibilities to our positions at any time.

Gain Federal Credit Union is an Equal Opportunity Employer. 

Gain Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law.

GFCU complies with the City of Los Angeles's "Ban-the-Box" ordinance (aka The Fair Chance Initiative for Hiring).