Careers

Teller

Location:          Burbank

FLSA:               Non-Exempt

Salary Range:   $20 - $25

Under supervision and in accordance with established policies and procedures, provides a variety of member service functions. Is responsible for processing member teller transactions in a professional and accurate manner.

Essential Duties and Responsibilities:

• Provides routine information concerning the credit union products and services.
• Actively markets current and new products and services of the credit union; attempts to educate members on the benefits and features of new, as well as existing, products and services.
• Accurately process members’ daily account transactions including withdrawals, deposits, loan payments, account transfers, cashier’s check purchases, MasterCard advances, card issuance and re-pinning.
• Maintain and balance a cash drawer and other negotiable instruments daily.
• Adequately perform all operational functions including but not limited to file maintenance, filing, photocopying
• Adequately perform all servicing functions including but not limited to mail, drop box, ATM servicing, inputting, and following up on loan applications and processing outgoing wires.
• Recognize/listen to member requests and/or concerns and identify their needs.
• Provide dual control for all necessary functions
• Assist other departments as necessary.
• Complete required training including regulatory training such as, but not limited to, BSA, OFAC and GLB Privacy. Duties may vary or be reassigned from time to time by Branch Management.

Part-time Teller

Location:         Burbank
FLSA:              Non-exempt
Salary Range:  $20 - $25
Days/Hours:

Monday – 9:15 am – 5:15 pm
Wednesday – 10:15 am – 5:15 pm
Friday – 9:15 am – 5:15 pm

Essential Duties and Responsibilities:

• Provides routine information concerning the credit union products and services.
• Actively markets current and new products and services of the credit union; attempts to educate members on the benefits and features of new, as well as existing, products and services.
• Accurately process members’ daily account transactions including: withdrawals, deposits, loan payments, account transfers, cashier’s check purchases, MasterCard advances, card issuance and re-pinning.
• Maintain and balance a cash drawer and other negotiable instruments daily.
• Adequately perform all operational functions including but not limited to file maintenance, filing, photocopying
• Adequately perform all servicing functions including but not limited to mail, drop box, ATM servicing, inputting, and following up on loan applications and processing outgoing wires.
• Recognize/listen to member requests and/or concerns and identify their needs.
• Provide dual control for all necessary functions
• Assist other departments as necessary.
• Complete required training including regulatory training such as, but not limited to, BSA, OFAC and GLB Privacy. Duties may vary or be reassigned from time to time by Branch Management

Education and/or Experience:

• High School Diploma or equivalent preferred but not required
• One year teller or customer service experience
• One year cash handling experience
• Or equivalent combination of education and experience

Gain FCU partners with Total Quality Consulting (TQC) to support our recruiting and hiring needs. TQC is a talent acquisition firm with more than 25 years of experience helping companies and other credit unions hire exceptional staff and they act as an extension of our HR team.

Our Hiring Process:

• If you are interested in applying for any of the opportunities posted, send your cover letter & resume via:
  • Email - hire@tqcteam.com
• If your experience matches the requirements of the position, we may contact you for an initial conversation and /or interview.
• If selected for an in-person meeting, you will be asked to complete our employment application and possibly, job-appropriate testing at our corporate office in Burbank.
• If selected for the position, you must complete a thorough pre-employment background check.
  • NMLS Verification for all Mortgage/Consumer Loan Originators
• If selected for the position, an offer of employment will be extended contingent upon successful completion of a background check.

PLEASE NOTE: Due to the high volume of applications we receive on a daily basis, we are unable to provide individual status updates by phone or email.

Nothing in our job advertisements restricts the right of Gain Federal Credit Union to assign or reassign duties and responsibilities to our positions at any time.

Gain Federal Credit Union is an Equal Opportunity Employer. 

Gain Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law.

GFCU complies with the City of Los Angeles's "Ban-the-Box" ordinance (aka The Fair Chance Initiative for Hiring).