"Your Credit Score"

Access your credit score in Online Banking:

1) Login and click "Your Credit Score" from the main menu on the left

2) Choose "'Click here to view credit score"

3) Answer 4 quick enrollment questions

4) See your score!

Access your credit score in Mobile Banking:

1) Login and tap on the menu on the top left

2) Tap on My Credit Score & More, then select "Your Credit Score"

3) Answer 4 quick enrollment questions

4) See your score!

• What is "Your Credit Score" and SavvyMoney?
  

  SavvyMoney is a comprehensive Credit Score program we have partnered with to help you stay on top of your credit. It's the engine behind "Your Credit Score". You get your latest credit score and report, an understanding of key factors that impact the score, and can see the most up-to-date offers that can help reduce your interest costs. With this program, you always know where you stand with your credit and how Gain can help save you money.

  "Your Credit Score" also monitors your credit report daily and informs you by email if there are any big changes detected such as: a new account being opened, change in address or employment, a delinquency has been reported or an injury has been made. Monitoring helps users keep an eye out for identity theft.

• What is "Your Credit Score" Credit Report?
  

  "Your Credit Score" Credit Report provides you all the information you would find on your credit file including a list of open loans, accounts and credit inquiries. You will also be able to see details on your payment history, credit utilization and public records that show up on your account. Like "Your Credit Score", when you check your credit report, there will be no impact to your score.

• Is there a fee?
  

  No. "Your Credit Score" is entirely free and no credit card information is required to register.

• How does "Your Credit Score" differ from other credit scoring offerings?
  

  SavvyMoney pulls your credit profile from TransUnion, one of the three major credit reporting bureaus, and uses VantageScore 3.0, a credit scoring model developed collaboratively by the three major credit bureaus: Equifax, Experian, and TransUnion. It's the engine behind "Your Credit Score". This model seeks to make score information more uniform between the three bureaus to provide consumers a better picture of their credit health.

• How often is my credit score updated?
  

  As long as you are a regular online or mobile banking user, your credit score will be updated every month and displayed when you login to "Your Credit Score" through online or mobile banking.

• Why do credit scores differ?
  

  There are three major credit-reporting bureaus—Equifax, Experian and Transunion—and two scoring models—FICO or VantageScore—that determine credit scores. Financial institutions use different bureaus, as well as their own scoring models. Over 200 factors of a credit report may be taken into account when calculating a score and each model may weigh credit factors differently, so no scoring model is completely identical. No matter what credit bureau or credit scoring model is used, consumers do fall into specific credit ranges: Excellent 781–850, Good 661-780, Fair 601-660,  Unfavorable 501-600, Bad Below 500.

• Will "Your Credit Score" share my credit score with Gain Credit Union?
  

  No, your "Your Credit Score" is a service to help you understand your credit health, how you make improvements in your score and ways you can save money on your loans with Gain.

• Will Gain Credit Union use "Your Credit Score" to make loan decisions?
  

  No, we use our own lending criteria for making loan decisions.

• If Gain Credit Union doesn’t use "Your Credit Score" to make loan decisions, why do we offer it?
  

  "Your Credit Score" can help you manage your credit so when it comes time to borrow for a big-ticket purchase—like buying a home, car or paying for college—you have a clear picture of your credit health and can qualify for the lowest possible interest rate. You’ll also see offers on how you can save money on your new and existing loans with Gain.

• How does "Your Credit Score" keep my financial information secure?
  

  "Your Credit Score" uses bank-level encryption and security measures to keep your data safe and secure. Your personal information is never shared with or sold to a third party.

• What if the information provided by "Your Credit Score" appears to be wrong or inaccurate?
  

  "Your Credit Score" makes its best effort to show you the most relevant information from your credit report. If you think that some of the information is wrong or inaccurate, we encourage you to take advantage of obtaining free credit reports from www.annualcreditreport.com, and then pursuing with each bureau individually. Each bureau has its own process for correcting inaccurate information but every user can “File a Dispute” by clicking on the “Dispute” link within their "Your Credit Score" Credit Report. However, The Federal Trade Commission website offers step-by-step instructions on how to contact the bureaus and correct errors.

• There is a section on the site that features both Gain product offers and financial education articles. Why am I seeing this?
  

  Based on your MyCredit Score information, you may receive offers on products that may be of interest to you. These offers may have lower interest rates than the products you already have. The educational articles, written by the SavvyMoney team, are designed to provide helpful tips on how you can manage credit and debt wisely.

• Will accessing "Your Credit Score" ‘ping’ my credit and potentially lower my credit score?
  

  No. Checking "Your Credit Score" is a “soft inquiry”, which does not affect your credit score.  Lenders use ‘hard inquiries’ to make decisions about your credit worthiness when you apply for loans.

• Does "Your Credit Score" offer credit report monitoring as well?
  

  Yes. "Your Credit Score" will monitor and send email alerts when there’s been a change to your credit profile.

• How do Members change their email address or other personal information?
  

  If you access "Your Credit Score" program through your online banking, you have to do nothing! Your email address will get updated automatically in "Your Credit Score" when you update it in online banking. However, we always encourage you to inform the Credit Union of any contact information updates.

• Can Members use "Your Credit Score" on mobile devices?
  

  Yes, "Your Credit Score" is available for both mobile and tablet devices and is integrated into our Gain Mobile Banking app.

• If I have a freeze on my credit report, can I still use "Your Credit Score"?
  

  Yes. You will have complete access to review your credit score and credit report. However, a message will appear on the screen alerting you of a freeze on your credit report.

• Can a Joint Owner use "Your Credit Score"?
  

  "Your Credit Score" pulls the credit score based on the information of the primary account holder. If a Joint Account would like to benefit from this service, they should sign-up for a savings account here they are the primary account holder.