Privacy Policy & Statements

Privacy Policy

To review our policies regarding our use and protection of your financial information please download our Privacy Policy.

Website Privacy Statement

Gain Federal Credit Union values your interest in learning more about our products and services and we are committed to protecting the personal privacy of the visitors to our website. It is our policy to limit the collection and storage of personal information to the information that is necessary for us to administer our business, provide you with quality service, and offer you opportunities we think might be of interest to you.

When you visit any website, your "Internet Protocol (IP) address" is recorded. We collect IP addresses for the sole purpose of tracking information and to compile statistics to help us improve the site so that its users will find it more helpful and informative. The information is used solely for these analytical purposes and is discarded after use.

We also use technologies called "cookies" and “pixels” to customize the site for returning visitors and to optimize messaging. A cookie is a small piece of data which is stored on a visitor's PC and later retrieved. A pixel is a snippet of code that anonymously measures the actions that our visitors take. Our policy is to use cookies and pixels only for these limited purposes.

Mobile App Privacy Statement

Gain's Mobile Banking application may require access to the contact list on your mobile device in order to facilitate certain features within the application including, but not limited to, Bill Pay, Zelle and Mobile Lending.


Here is important information about procedures for opening a new account.

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify and record information that identifies each person who opens a new account, or makes changes to an existing account.

What this means for you: When you open or make changes to an account, we will ask for your name, address, date of birth and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.

Web Linking Policy

To provide you with greater access of information, Gain Federal Credit Union site also contains links to other sites. While we hope these organizations join us in respecting your privacy, Gain Federal Credit Union is not responsible for the content or privacy practices of these other websites. If you have any questions or comments about our website privacy practices, you can contact

(Rev 04/22/20)