Service Alert

Due to scheduled maintenance, Online & Mobile Banking may experience intermittent downtime beginning Sunday, March 7th at 10:00 pm PT and ending Monday, March 8th at 2:00 am PT.

Locations & ATMs

Branches Updates Due To COVID-19 Exposure

Dear Members,

Gain has received notice that individuals who were inside both our Pacoima branch at 13168 Van Nuys Blvd. and our Burbank branch at 1800 W. Magnolia have tested positive for coronavirus (COVID-19).

Both branches are now open for reduced hours and for teller transactions only. All other branch transactions are available by appointment only by calling (818) 846-1710.

If you visited the Pacoima branch between November 17 and December 3 OR on December 17 and/or 18 OR if you visited the Burbank branch between November 30 and December 3 or between December 21-24, or if you are experiencing any symptoms of the COVID-19 virus (fever, shortness of breath, dry cough, etc.) we encourage you to consult with your medical professional and follow CDC guidelines for quarantining.

In the meantime, remote banking can be used for most banking business to reduce risk. Many transactions can be completed via online banking, telephone banking, our ATM network, and/or our mobile app. Visit for a chart defining which channels are suited to serve specific transactions. 

In addition to these conveniences, you have our commitment to work towards solutions that accommodate any and all business you may wish to execute remotely. Please let us know if you prefer to transact remotely, and we will do everything within our power to accommodate. 

Phone Icon Lobby Hours & Available Services

Appointments Needed for the Following Transactions
  • New accounts
  • Consumer loans
  • Home loans
  • Investment consultation  

To request an appointment for these types of services or to know if your specific transaction requires an appointment, please call (818) 846-1710.

Appointments NOT Needed for the Following Transactions
  • Withdrawals
  • Deposits
  • Teller checks* 
  • Issuing debit card/credit card*
  • Payments
  • Transfers
  • Wires*
  • IRAs
  • Gift cards*

*Call ahead and we can have these items prepared for you by arrival.

Burbank Branch

1800 W. Magnolia Blvd.
Burbank, CA 91506

Monday - Friday
10:00 am - 5:00 pm

Pacoima Branch

13168 Van Nuys Blvd.
Pacoima, CA 91331

Monday - Friday 
10:00 am
- 5:00 pm

Map of Locations


Members have access to nearly 30,000 full-service, surcharge-free ATMs across the nation.

Find an ATM by entering the zip code of the area you're in.

Use your ATM/Debit card with the STAR symbol to get cash and make network atm websiteStar network website

To locate a nearby ATM text the ZIP Code of the specific location to 91989 from your mobile device.

7-11 logoConvenience and Cash at 7-Eleven
Over 5,500 7-Eleven ATMs are available for use through the surcharge-free CO-OP Network. Oh thank heaven!

costco logoAccess your cash at Costco
Get cash, make transfers or get balances from 341 Costco stores in 35 states.

Holiday Hours

Gain Federal Credit Union observes the following holidays on an annual basis and our branches closed unless otherwise noted. Our Call Center observes it regular hours on select holidays (noted below) and on Saturdays that follow holidays.

New Year’s Day

Martin Luther King Day*

Presidents' Day

Memorial Day

Independence Day

Labor Day

Veterans Day*

Thanksgiving Day 

Day After Thanksgiving*

Christmas Eve**

Christmas Day

*Call Center available.
**Call Center Open from 9:00 am - 2:00 pm. Branches open from 10:00 am - 2:00 pm