COVID-19 Branch Updates

This page will serve as a resource for information about our branch availability during the COVID-19 pandemic crisis. However, we encourage our members to explore remote alternatives before visiting a branch. Information on all of these transactional options is also listed below. 

Phone Icon Lobby Hours & Available Services

Appointments Needed for the Following Transactions
  • New accounts
  • Consumer loans
  • Home loans
  • Investment consultation  

To request an appointment for these types of services or to know if your specific transaction requires an appointment, please call (818) 846-1710.

Appointments NOT Needed for the Following Transactions
  • Withdrawals
  • Deposits
  • Teller checks* 
  • Issuing debit card/credit card*
  • Payments
  • Transfers
  • Wires*
  • IRAs
  • Gift cards*

*Call ahead and we can have these items prepared for you by arrival.

Burbank Branch

1800 W. Magnolia Blvd.
Burbank, CA 91506

Monday - Friday
10:00 am - 5:00 pm

Pacoima Branch

13168 Van Nuys Blvd.
Pacoima, CA 91331

Monday - Friday 
10:00 am
- 5:00 pm

Gain Access with Remote Banking Choices

If you prefer to stay home, and avoid the risk, we’ve got you covered. Gain offers access to your account that fits most situations even under the Safer at Home order issued for the state of California.

Drop Off Box
Deposit cash, checks, or make payments by 4 pm for same business day credit

CO-OP ATM Network
30,000 ATMS - Across town and the nation
Click here to find the nearest ATM

Automated Telephone Banking
24/7 access to your account

Open a New Account

Hall, Hodges & Associates (Investment Services)
(800) 490-1447

Call ahead and we can have these items prepared for you by arrival:

  • Teller checks 
  • Issuing debit card/credit card
  • Wires
  • Gift cards

Dtop Off Box

Gain Confidence with Our Call Center Experts

We've redeployed some of our branch staff to serve you remotely with the expertise you've come to expect, even in crisis. If you have questions about your accounts or our response to the continuing public health crisis, we stand ready to work through it with you.

Phone Icon   Call Center & Live Chat Hours

 - Thursday - 9:00 am - 5:00 pm
Friday - 9:00 am - 6:00 pm
Saturday - 10:00 am - 2:00 pm

NOTE: Live Chat is available when you login to Online Banking.

Phone Numbers

Local - (818) 846-1710
Toll-Free - (800) 622-3328
24/7 Card support (818) 846-1710 Press #2