Call: (800) 622-3328 or (818) 846-1710   Routing Number: 322274116

Advanced Online Banking - Coming June 23rd, 2025

advanced online banking

Beaming to You Soon:

  • Co-browsing Screenshare Assistance
  • Faster, Smarter. Better Chatting
  • Dashboard Your Financial World
  • Instant Digital Credit and Debit Cards
  • Zelle®

What the Zelle®* is Happening?

As you may have heard, Zelle will sunset its stand-alone mobile app as of March 31, 2025. Members will no longer be able to transact on Gain FCU accounts via Zelle.

Gain is working with Zelle to integrate their service into our new, advanced Online & Mobile Banking. However, due to Zelle's backlog of financial institutions affected by this change, we cannot guarantee that Zelle will be fully functional by our June 23 launch date.

We will post updates on this matter as we get closer to our scheduled introduction.

* Zelle and Gain Federal Credit Union are not affiliated.

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The Better Banking Podcast: Keeping Your Money Safe

This is just one episode of The Better Banking Podcast. Download all episodes to hear more!

The Better Banking Podcast

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Online Banking Registration Guide

If you haven't used Online and Mobile Banking before, or if you haven't visited since October of 2020, you'll need to register (or re-register).

To get straight to registration, click "Get Registered Now" below. Or for in-depth instructions, we've prepared a special guide to get you started. 

Get Registered Now

Registration Guide

Frequently Asked Questions

General Online Banking

Online Banking Transfers and Payments

  • How do I make a loan payment using Online Banking?

    In Online Banking, select Transfers & Payments from the left-hand navigation. On the Make a Transfer or Payment screen, you will need to select where the money is coming from (section 1) and then select which loan you would like to pay (section 2). Once you do that, you will be able to specify how much you want to transfer and when (section 3).

    In the mobile app, select Transfers from the left-hand or pop-up menus. Then, select where the money is coming from and which loan you would like to pay from the dropdowns. Once you do that, you will be able to specify how much you want to transfer and when.

  • How can I use a Share or Loan ID to make a transfer to a specific account in Online Banking?

    When you know the Share or Loan ID for the account you would like to transfer money with, you can enter that in the Transfers & Payments interface. Select, 'I know share/loan ID'.  The format is X:XX where the first character represents the account type (share or loan) and the second is the account number. (ex: for share 20 enter S:20 or for loan 1 enter L:01 - If you don't know the ID then select the other option above and we will send the transfer to the first available checking share on that account).

  • May I use Zelle when banking with Gain?

    Zelle is not currently available for Gain Members, but check back soon! You can find the latest updates at GainFCU.com/OLB.

  • How can I get a pay-off for my loan in Online Banking?

    You can get same-day loan payoff information from the Accounts Overview screen. Click the loan account you want to get more information on. You will then see an option for “Pay Off.” This quote will include all accrued interest and is valid for same-day payoff amounts only.

  • Can I set up automated loan payments using Online Banking?

    Yes. Automated loan payments can be set up in online banking. Simply follow the steps for performing a transfer and select Recurring Transfer after you specify how much you want to pay (section 3). You can then choose when you want your payments to start, how frequently you want to make payments, and when you want them to end.

  • Can I transfer money to my external, non-Gain account using Online Banking?

    Yes. Simply follow the steps for performing a transfer and, when you select where you want the money to go to, select An External Account from the bottom of the list of accounts. In order to send money to an external account, you first must link the external account. You will need to know the bank name, routing number, account number, and type of account. The external account must be verified prior to allowing any transfers to or from the external account. We verify the account by making two small deposits to confirm it is yours. The deposits typically appear within 48 hours.

  • Can I transfer money to another Gain member using Online Banking?

    Yes. Simply follow the steps for performing a transfer and, when you select where you want the money to go to, select Another Member from the bottom of the list of accounts. To send money to another Gain member, you will need to know their account number and last name.

  • How do I transfer money between my accounts on the same Membership using Online Banking?

    In online banking, select Transfers & Payments from the left-hand navigation. On the Make a Transfer or Payment screen, you will need to select where the money is coming from (section 1) and then where you want the money to go to (section 2). Once you do that, you will be able to specify how much you want to transfer and when (section 3).

    In the mobile app, select Transfer Money from the left-hand or pop-up. Then, select where the money is coming from and where you want the money to go to from the dropdowns. Once you do that, you will be able to specify how much you want to transfer and when.

If you have any questions, please contact us at (818) 846-1710.